GE Profile : JES2251SJ 2.2 cu. ft. Countertop Microwave with Child Lockout and Extra Large Capacity
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GE Profile Countertop Microwave Oven - JES2251SS. 2.2 Cu. Ft. Capacity. Sensor Cooking Controls. Auto And Time Defrost. Child Lock Out. Delay Start. Electronic Touch Controls. Stainless Steel Finish
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Technical Details
- 2.2 Cu. Ft. Capacity - 1200 Watts (IEC-705 test procedure)- "Inverter Technology - Delivers constant power, even on low settings such as ""melt"", ""soften"" an
- Sensor cooking controls - Automatically adjust the time and power for exceptional cooking results
- Auto and Time Defrost - Automatically defrosts for a specified amount of time
- Warming Oven - Keeps prepared foods exceptionally warm and fresh
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By Charles Cox (Sevierville, TN)
I purchased a GE Profile Spacemaker 2.0 oven model #JVM2070 BHO2 in 2007. About a year later the handle came off in my hand. I did my own repair but in so doing found the quality of construction to be quite poor. Self threaded screws in inferior quality plastic was the problem. Now, the keypad will not accept any inputs. GE only sells a "control assembly" at nearly $400 (the oven originally cost about $500). GE says their ovens are not "consumer repairable" and refer customers to a repair facility. My options are to pay a GE technician $75.00 to tell me the control assembly must be replaced at a cost of $400 or buy another brand of oven with a longer service life. Which option do you think I will choose?
By E. Williams (greeley, co)
My husband and I bought this microwave about 3 weeks ago. So far, it burns popcorn or only cooks half the bag. Last night we cooked 4 bags and the glass inside got so hot (enough to burn if touched) we decided no more popcorn. This put a damper on "movie night", but then to touch the top of the unit was the deciding factor on returning the microwave. It should be on a recall list as far as I'm concerned and also......Shame on Consumer Reports, it's not the first time I've been let down by one of their recommendations.
By G. Espinosa (Dallas)
PLEASE read the reviews, it could save you time, money and frustration. I also bought a GE Microwave - "Cafe" thought it would be a quality product because I paid over $400.00, it also started dying after the first year, the magnatron, which has a five-year warrenty was corroded and had to be replaced at an additional $$ repair cost, part was free. One day after the 30 day repair warrenty the microwave totally died -$800 +. Repair failed to come during appointed time, in fairness they later said they had called and rescheduled, but I had no message on my phone so I waited for 4 hours. The manager I spoke to was willing to have me wait another five hours on another day, that's the best they could do. So if you want to throw your money away and get poor service, definitely buy GE products!
By Virginia (Tennessee)
I just last week bought this microwave to replace another GE microwave that lasted 14 years, and right now I love it. I paid $243.00 including tax, which I think is a good buy. But---after reading these reviews, it looks like I can count on 1 month to 3 1/2 years use out of it. I like the large size and the clean look of it, which is why I bought it. Also it's so quiet I can hardly tell it's on. It's working perfectly so far, and I'm satisfied with it.
By S. Kuchta (Comstock Park, MI USA)
We bought this microwave (JES2251SJ02) in Jan. of '07. It works pretty well. I like the "Inverter" defrost capabilities. Recently (Dec. '09) the oven bulb (part# WB36X10302) burnt out. Not a critical problem but a definite pain in the a**. So far my choices in fixing it are:
1) Open it up and poke around trying to fix it myself. Carefully! There's reported to be high voltage capacitors in there that can permanently ruin your day and all your days to come. There is apparently no manual available that will tell you how do do this or what to watch out for.
2) pay for a GE technician to come to the house ($69) and replace the bulb ($12-$20 I think, the GE appointment scheduler doesn't know but I found it online for $11.75) PLUS LABOR.
How much do GE techs charge per hour? GE maint. doesn't know or won't say. How long will it take to complete the job? GE maint. doesn't know or won't say.
Let's estimate that the labor involved takes half an hour to pull the cover off and dismantle the thing enough to get to the bulb and replace it. If the tech charges only $50/hr (probably considerably more) that's a total of $106 (house call + parts + labor). I paid $233 for the thing new. I need to pay almost half the purchase price to fix a burned out bulb 2 yrs later? Time to think about not buying anymore GE appliances.
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