Sharp R-520LW Full Size Countertop Micro

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The R520LW microwave oven includes nine convenient Smart & Easy® sensor settings and 1200 watts of cooking power. A 16-inch diameter turntable allows for large casserole dishes.
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By sh
I don't disparage the item, but Oh, the delivery!
How did they break thee? Let me count the ways. They crushed and tore and poked your carboard skin; they beat your sturdy form until you bent and shattered. . .
The item comes shipped in the original Sharp factory carton. By the time it go to my front door, it was no longer a rigid object -- well, imagine putting a couple dozen glass Christmas ornaments inside large box with along with a steam iron and then repeatedly kicking the box with a heavy boot. The cardboard box was bent out of shape and torn, the carton tape was coming loose and all of the carton staples had come loose; the oven door could not be operated, and just carrying the carton from my porch to the entrance hall, before I had done anything to open the carton, left a trail of broken glass dripping from the holes in the carton like ice cream from a two-year old on a hot summer day. Amazon provided for immediate return. But oh! Has UPS no shame? Bad enough that it broke this thing so badly. But what's worse, I can't believe the UPS guy even delivered this carton; just holding the box you could tell the contents were seriously and irrevocably scrambled. I receive deliveries from UPS quite often and never have I seen anything like this.
Running through the reviews on the various microwave ovens available from Amazon, I estimate that about 1 in 20 or 30 are delivered totally unusable. It's a problem Amazon has not yet figured out how to deal with. Apparently 1 in 20 to 30 returns is cheaper than packaging the factory carton in a padded outer box or using a different delivery method.
I ordered a smaller oven, lighter oven in hope that the UPS folks wouldn't get as angry and might not kick my oven around.

By K. Singer (NJ)
I got a Sharp microwave to replace a 15 or 20 yr old one that pooped out. So far, so good. It has been used primarily for heating leftovers and steaming vegetables so I haven't given it a good workout in the month I've had it.
Amazon shipped it in a couple days even with the supersaver shipping (supposed to take 7-10 days).
If things go south, I'll be back with more comments.
My only concern was that I researched this quite a bit, using Consumer Reports and several other customer comment sites (including Amazon) but the reviews were so all over the place, I was frustrated in trying to find the PERFECT microwave, so I took a chance. Like I said, so far so good.

By Nancy J. Butterfield (Florida USA)
cons: i have to say the first microwave came in the door was totally lockup (the door would not open at all)
pro: it really big not the size as stated here a bet smaller space it takes up
13.5" ht x 18.5" front to back x 24" side to side (microwave housing case)
16.8"sq area food space to cook inside
this is a very good unit, only it need a battier to save the time in the clock other wise its a sweet unit

By Daisy
Microwave arrived via FedEx with a 3 inch hole in the side of the box and only 1 staple holding the bottom of the box together. Upon opening the box I discovered that the 4 styroform pieces to cushion the microwave were broken into about 10 pieces. The door latch was inoperable.
Item is rated 1 until I receive my replacement at which time I will update.
Amazon, as usual, delivered great customer and is sending a replacement.
As a previous reviewer wrote, the box does not appear sturdy enough to withstand shipping - especially by air.

By Chipper - Michigan
After researching many different models, I decided to order the Sharp R-520LW. I was hoping that the microwave would be white (i.e., not black as some other Sharp models) and fortunately, it was white. Unfortunately, immediately after opening the box - I noticed that the door would not open. It turns out that there was a large crack at the bottom of the door and it would not even open. I could not tell by looking at the box if it was damaged during delivery but the box did not appear to be sturdy enough for a microwave of this size and weight. As a result, I decided not to try ordering the same product again. I must say that Amazon's return policy was great. I immediately sent the microwave back via UPS and promptly received my refund from Amazon. Despite the bad experience with this microwave, I would definitely order again from Amazon because of its return policy.
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